Feedback

Your feedback helps Ray White Bream Bay recognise good service, respond to concerns and improve the experience we provide to buyers, sellers, landlords and tenants.

Share a compliment or suggestion

Tell us what worked well, recognise a team member or suggest something we could do better. Include the property address or team member’s name where relevant so we can direct your feedback appropriately.

Use the form below, call 09 433 0334 or email breambay.nz@raywhite.com.

Raise a concern or complaint

If you believe we have not delivered the service expected, please tell us promptly. We take concerns seriously and will review the circumstances with the people involved.

For the formal process, escalation options and Business Owner contact details, read our in-house complaints and dispute resolution procedure. You may also contact the Real Estate Authority directly at any stage.

What to include

• Your name and preferred contact details
• The property, tenancy or transaction concerned
• The team member or service involved
• What happened and when
• The outcome you would like us to consider

Please avoid sending highly sensitive identification or financial information through a general feedback form.