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Your Tenant Journey

Navigating your tenant journey is a process with many different steps. One of the best tips we can give you to ensure a successful tenancy is to take the time to understand each step and how it relates to you. A Ray White property manager will provide you with an outline of your tenant journey, so you are aware of everything you need to know.

Clear communication and setting the right expectations for everyone involved is a key element to any successful tenancy.

Here is an overview of the tenant journey:

  1. Initial Contact
  2. Property Viewing & Application
  3. Application Vetting & Acceptance
  4. Tenancy Agreement & Induction
  5. Disputes Resolution (Overview)
  6. Pre-Tenancy Inspection
  7. Move-In Process
  8. Feedback & Survey
  9. Routine Inspection
  10. Repairs & Maintenance
  11. Lease Changes Process
  12. Giving Notice & Vacating Process
  13. Final Inspection
  14. Bond Refund Process

No matter what point of the tenant journey you’re at, you should be able to understand what’s involved, what will happen in the future, and what may be required of us both during your tenancy. If there are any steps you’re unsure of or feel that more information is needed, we encourage you to please ask questions and let your property manager know.

Would you like me to proceed with the next page of the guide, covering “Tenancy Agreements: Fixed-term vs. Periodic”?

You can download our Ray White Tenant Information Guide here


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