Realities of being on the Market

Once your home is on the market, you want to know who is interested and what happens next. Your salesperson keeps you informed about enquiries, viewings and offers, and helps you understand the decisions that come up along the way.

The launch period matters

Buyer attention is usually strongest when a property is newly listed. Presentation, campaign timing, accurate information and responsive enquiry follow-up should be ready from the start. If interest is quieter than expected, we talk through the response with you and consider what may help.

Buyer feedback

Feedback can be positive, neutral or critical. Individual comments should not be treated as the market on their own, but consistent themes can reveal issues affecting buyer confidence or perceived value. We help you understand recurring themes while keeping individual comments in perspective.

Open homes and private inspections

Keep the property prepared throughout the campaign. Secure valuables, medicines and personal documents, and do not allow unknown visitors to inspect without the salesperson. Private inspections may be arranged for qualified buyers who cannot attend an open home.

Offers

All written offers must be presented unless the seller has given lawful written instructions otherwise. An offer may include conditions, settlement requirements and chattel requests as well as price. Obtain legal advice before accepting or counter-signing an agreement.

Multiple offers

A multi-offer situation exists when more than one buyer is making an offer and the seller will consider those offers together. Buyers should be told that they are in a multi-offer process and given an opportunity to submit their best offer. The seller is not required to accept the highest offer or any offer.

Reviewing the campaign

Your salesperson should report activity and explain what it means. A review may consider:

• Online views, saves and enquiries
• Open-home attendance and private inspections
• Buyer feedback and objections
• Repeat visits and requests for documents
• Offers or indications of value
• New competing listings and recent sales

We use the overall response to explain any recommended change to marketing, timing, sale method or price, so you can decide what to do next.

If something goes wrong

Tell your salesperson promptly if advertising is inaccurate, signage is damaged or you have concerns about communication or access. If you cannot reach the salesperson, call the Ray White Bream Bay office on 09 433 0334.

For more preparation advice, read our home presentation guide and methods of sale overview.