Request the Tenant Information Guide

Moving into a rental involves practical decisions as well as paperwork. Request the latest Ray White Tenant Information Guide from our Bream Bay rentals team to help you understand your tenancy and keep useful information close at hand.

What does the guide cover?

The guide explains the tenant journey, applications, tenancy agreements, inspections, maintenance and repairs, ending a tenancy, Healthy Homes, pets, smoke alarms, mould and ventilation. Your signed tenancy agreement and current official requirements still apply to your own circumstances.

Send me the Tenant Information Guide

Use the contact form below and write “Please send me the Tenant Information Guide” in the message field. Include the email address you would like us to use. Our rentals team will send you the latest available copy. You can also email rentals.breambay@raywhite.com with the guide name in the subject.

Need help with a current tenancy?

A guide request does not report a repair, apply for a property or give notice to end a tenancy. For maintenance or an existing tenancy issue, contact your assigned property manager using the details in your tenancy documents, or call 09 433 0334 or email rentals.breambay@raywhite.com. Report urgent problems promptly through your established tenancy contact process.

Before you sign

Read the tenancy agreement carefully and ask questions about anything you do not understand. Confirm the names of all tenants, weekly rent, bond, start date, included chattels and any agreed conditions. A tenancy agreement is legally binding.

Moving in

• Review the initial inspection report and note anything inaccurate or missing.
• Take clear, date-stamped photographs for your records.
• Test keys, locks, lights, taps and supplied appliances.
• Confirm how rent is paid and how to contact the property manager.
• Learn the process for reporting urgent and routine maintenance.

Rent and contact details

Pay rent in full and on time using the agreed method. Tell the property manager promptly if your phone number, email address or other relevant contact information changes. If you anticipate a payment problem, contact the property manager early rather than allowing arrears to build.

Repairs and maintenance

Report damage, leaks, electrical concerns, faulty smoke alarms and other maintenance as soon as possible. Provide useful detail and photographs where appropriate. Do not arrange non-urgent work or make alterations without approval.

Inspections and access

The landlord or property manager may access the property for permitted reasons after giving the notice required by law. Routine inspections help record condition and identify maintenance. You do not generally need to be present, but you can raise any relevant issues before the inspection.

Looking after the property

Keep the home reasonably clean and tidy, dispose of rubbish, avoid intentional or careless damage and follow the obligations recorded in the tenancy agreement. Contact the property manager before adding occupants, keeping a new pet or making a change that requires consent.

Ending the tenancy

Notice periods and processes depend on the tenancy and circumstances. Ask before giving notice if you are unsure. When leaving, remove belongings, complete cleaning and agreed responsibilities, return all keys and attend to any issues identified before the final inspection where possible.

Need assistance?

Read Your Tenant Journey and our successful tenancy tips. Contact Ray White Bream Bay on 09 433 0334 or rentals.breambay@raywhite.com.

Independent information is available from Tenancy Services.